SHIPPING POLICY

Thank you for shopping with us. We are committed to processing and delivering every order carefully, securely, and efficiently.

1. ORDER PROCESSING

Orders are generally processed within 3–7 business days after payment has been successfully confirmed. Processing may take longer during peak seasons, promotional events, inventory checks, public holidays, or unusually high order volume.

2. FREE SHIPPING

Free standard shipping is provided on all eligible orders. It does not include customs duties, import taxes, local handling fees, or other destination charges unless otherwise stated at checkout.

3. DELIVERY TIME

Delivery times vary by destination, carrier availability, customs clearance, local postal services, weather, and other circumstances outside our reasonable control. Any delivery date is an estimate and is not guaranteed.

4. TRACKING

After an order has been transferred to the carrier, tracking information will normally be provided. Tracking may require several business days to become active.

5. SHIPPING ADDRESS

Customers must provide an accurate and complete shipping address. We are not responsible for delays, failed deliveries, losses, or additional costs caused by incorrect or incomplete information supplied by the customer.

6. CUSTOMS, DUTIES, AND TAXES

International orders may be subject to customs duties, taxes, brokerage fees, or other destination charges. Unless otherwise stated at checkout, these charges are the recipient’s responsibility.

7. RESTRICTED AND SANCTIONED DESTINATIONS

We do not provide services, accept orders, process transactions, or ship products to any country, territory, region, person, or entity subject to applicable trade sanctions, embargoes, export controls, or other legal restrictions.

Restricted orders may be rejected, cancelled, suspended, or refunded. Restrictions may change in response to laws, payment-provider rules, financial-institution requirements, carrier coverage, or compliance obligations.

8. FAILED OR UNDELIVERABLE PACKAGES

A package may be returned if it is refused, unclaimed, incorrectly addressed, or considered undeliverable. Where permitted by law, resulting shipping, customs, handling, or return costs may be deducted from an eligible refund.

9. LOST OR DAMAGED PACKAGES

If tracking shows unusual delay, loss, or delivery damage, please contact customer support with the order number and available supporting information. We may review the matter with the carrier before providing an appropriate resolution.

10. SEPARATE SHIPMENTS

Products from one order may be shipped separately because of inventory, packaging, warehouse, or carrier arrangements. No additional standard shipping fee will be charged solely because an order is split.